I first met with Mark when he came to visit me at my business premises. He came into the business and learnt about our current system and procedures.
Our system was one from the United States and it did not do what we needed it to. It was over complicated, inaccurate and inefficient when making cutting lists. Alongside these issues it was also an expensive system to use, costing us both money and wasted time.
When Mark began to discuss our needs, he did not look at our old system. Saying that the one we could build would be through fresh eyes with no bias. He spent time getting to know me and my business. Asking what we wanted and what my business needed in a system to get the best out of each working day.
Such an innovative method meant that the system would be unique for our business. Mark learned about the measuring and constructing of shutters. Ensuring precision and accuracy which our old system did not provide.
He designed our system from the ground up. Speaking with me at all stages of the design. Next a prototype was created, this demonstrated the accuracy of drawing a shutter. I felt confident knowing that this would allow an accurate manufacturing process. Mark wanted to ensure that the measurements were spot on and upon our approval he was set to complete.
Mark explained how complicated the system was, due to the precise measurements required. The construction of shutters work with millimetre measurements. Mark ensured these measurements were all spot on. This increased efficiency means less incorrect units saving money and time.
Once the system was completed Mark was on hand for any questions and some small changes. He was always available and always delivered what was promised.
Our new system has changed our business in a big way. It is much easier to use meaning a more streamlined manufacturing process. Myself and my staff find it very easy to use, it is unique for us and does exactly what we need. When the system went live, we had no downtime and moved all work over to our new system.
My experience with Mark and Nash Business Systems has been fantastic. Mark is very knowledgeable and made the whole process easy and hassle free. I would highly recommend Nash Business Systems and thank them for their hard work.
Nick Lyes – Owner British Made Shutters